Tag: Emotional Intelligence

0 comments on “Try a Perception Gap Analysis to Improve Your EQ”

Try a Perception Gap Analysis to Improve Your EQ

Posted by kskearney in EQ, Uncategorized
Perception

There is usually a gap between how we see ourselves and how others see us. In the workplace, this gap can be a source of development opportunities which can improve your emotional intelligence (EQ), if you are willing to be…

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0 comments on “Focus on Internal Customers To Build Relationships”

Focus on Internal Customers To Build Relationships

Posted by kskearney in Communication, Customer Service, EQ, Leadership

I was watching Marie Forleo's latest Marie TV episode, "Four Customer Service Secrets to Help Your Business Take Off", and not only does she provide a great story of a recent experience when she received great customer service, it struck…

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