There is usually a gap between how we see ourselves and how others see us. In the workplace, this gap can be a source of development opportunities which can improve your emotional intelligence (EQ), if you are willing to be…
Category: EQ
Emotional Intelligence
Focus on Internal Customers To Build Relationships
I was watching Marie Forleo's latest Marie TV episode, "Four Customer Service Secrets to Help Your Business Take Off", and not only does she provide a great story of a recent experience when she received great customer service, it struck…
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Do You Walk the Talk?
Famed Indian lawyer, politician, social activist and writer Mahatma Gandhi is attributed with the quote, "Your beliefs become your thoughts. Your thoughts become your words. Your words become your actions. Your actions become your habits. Your habits become your values. Your…