There is usually a gap between how we see ourselves and how others see us. In the workplace, this gap can be a source of development opportunities which can improve your emotional intelligence (EQ), if you are willing to be…
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Improving Collaboration
Learn About Your Colleagues and What Their Departments Really do to Eliminate Silos and Build Relationships. I worked with a company where departments were siloed and cross-functional communication was fractured. Teams seemed to always be at odds and focused on…
Focus on Internal Customers To Build Relationships
I was watching Marie Forleo's latest Marie TV episode, "Four Customer Service Secrets to Help Your Business Take Off", and not only does she provide a great story of a recent experience when she received great customer service, it struck…
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